Reservation confirmation / cancellation
language
Mange Tak Resort Onomichi
0848-38-9801
  1. Top
  2. Q&A

Q&A

FAQ

  • 【Hotel / Guest rooms】

    Please tell me the check-in/check-out time

    Check-in is from 16:00 to 21:00 and check-out is from 07:30 to 11:00.
  • 【Hotel / Guest rooms】

    Is it possible to check in and check out after hours?

    Early check-out is possible.Please contact us in advance.Early check-in is not possible.
  • 【Hotel / Guest rooms】

    What should I do if I am late for check-in time?

    If you are unavoidably late for check-in, please contact us in advance.
  • 【Hotel / Guest rooms】

    Can I leave my luggage before check-in/after check-out?

    Luggage storage service is available.Please ask the staff in this facility.
  • 【Hotel / Guest rooms】

    Is it possible to check out late at night or early in the morning?

    You can check out late at night or early in the morning by putting your card key in the box at the front desk.Please contact us in advance.
  • 【Hotel / Guest rooms】

    When is the payment timing for the accommodation fee?

    You can choose to pay locally or pay online in advance by card.
  • 【Hotel / Guest rooms】

    Can I send my luggage to the hotel in advance?

    If it arrives on the day of your stay, you can receive it.Please contact us in advance.
  • 【Hotel / Guest rooms】

    Can I specify the hotel as the shipping address for online purchases?

    If it arrives on the day of your stay, you can receive it.Please contact us in advance.
  • 【Hotel / Guest rooms】

    Can I use it for day use or day trip?

    Currently, we do not offer day-use or one-day course.
  • 【Hotel / Guest rooms】

    Can minors stay overnight?

    Accommodation is possible with parental consent.
  • 【Hotel / Guest rooms】

    Can you go out late at night?

    You can go out at your favorite time.
  • 【Hotel / Guest rooms】

    Is the front desk open 24 hours?

    The front desk is open from 16:00 to 21:00.
  • 【Hotel / Guest rooms】

    Please tell me about the content and frequency of cleaning during consecutive stays.

    If you are staying with plan that includes cleaning, we will ask you how often you would like the room to be cleaned at check-in, and we wil…Continue reading
  • 【Hotel / Guest rooms】

    Is it possible to issue multiple room keys?

    We will give you one room key for each room.We are unable to provide additional issuance.
  • 【Hotel / Guest rooms】

    What are your security measures against outsiders?

    Each room is equipped with an auto-lock.The hotel entrance is locked after 20:00, so you can't enter without your room key.
  • 【Hotel / Guest rooms】

    Do you have mineral water in the room?

    There is free mineral water.
  • 【Hotel / Guest rooms】

    Can I request additional towels?

    If you need additional towels, please ask the facility staff.There will be an extra charge, but we are ready to serve you.

Reservation / Inquiry

If you have any questions, please contact us.

0848-38-9801

mangetak.2021.onomichi@gmail.com