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  2. Q&A

Q&A

FAQ

  • Do you have a kitchen?

    There is a shared kitchen on the 3rd floor, equipped with a refrigerator, IH compatible stove, water supply, and a microwave oven.
    *Please pContinue reading
  • Do you have a cleaning service?

    We do not have this.
  • Can we meet in the lobby?

    Please use Cafe & Bar Kiitos on the 1st floor.
  • Is there a charge for children sleeping together?

    Infants stay free of charge.
  • Can I rent an extra bed or baby cot?

    There are no extra beds or baby cots available.Please understand.
  • Do you have a baby chair? Is it OK to bring in baby food?

    Baby chairs are not available on the 1st floor (Cafe & Bar Kiitos).You can also bring in baby food.
  • Can I reserve a seat?

    We do not accept reservations for seats on the 1st floor (Cafe & Bar Kiitos).
  • Can I use a credit card?

    I am sorry.1F (Cafe & Bar Kiitos) does not accept credit cards.
  • Can I use it even if I am not staying at the hotel?

    1F (Cafe & Bar Kiitos) can be used even if you are not staying at the hotel.
  • Do you have a menu for children and infants?

    We do not have menus for children and infants.
  • Can I rent a bicycle?

    The hotel does not offer bicycle rentals.Please use nearby stores.
  • Please tell me about using it on birthdays and anniversaries.

    ・Is it possible to enter the room early on the day and prepare?
    Due to cleaning time, guests are not allowed to enter the room before check-Continue reading
  • About emergency response

    Please refer to the following when you encounter trouble during sightseeing.

    ・I get lost
    Please contact Onomichi Station Tourist InformatioContinue reading

Reservation / Inquiry

If you have any questions, please contact us.